The story of the Covid-19 virus forever changed the behavior of consumers and services. And even those who used to live by their own rules were forced to reconsider their approach to obtaining services and access to goods. The era of total digital presence has arrived. A new generation of clients is increasingly choosing online platforms to meet their needs. They use Uber, Amazon, and Netflix, order food online, and share their opinions on Twitter. They can easily tweet about you as well :).Â